Privacy Policy

This Privacy Policy explains how Dioteck LLC (“Dioteck,” “we,” “us”) handles information in connection with our website and the private dashboards we build and host for our clients.

Information we collect

When you submit an inquiry through our website, we collect the details you provide, such as:

• Your name and contact information (email, phone)
• Your business name and business type
• Details you share about how you currently manage your work
• Basic technical information such as your browser type and referring page

How we use information

We use the information you provide to:

• Respond to your inquiry and arrange a conversation
• Understand your workflow and prepare a scope and price
• Provide, maintain, and support the dashboard service you engage us for

Client business data

For active clients, our dashboards store business data you and your operation enter — which may include customer names, phone numbers, emails, addresses, job history, notes, photos, and payment statuses.

• You own your business data.
• We do not sell client data.
• We do not use identifiable customer data for marketing without permission. Any marketing examples, screenshots, testimonials, or case studies remove or anonymize sensitive customer information unless you grant written permission.
• Upon cancellation, you may request an export of your data in a reasonable format.

Data storage & security

We host applications and store data using reputable third-party infrastructure providers and apply reasonable security practices, including security updates and regular database backups. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

Third-party services

We rely on trusted service providers to operate our website and dashboards (for example, hosting, database, and email delivery). These providers process data only as needed to provide their services to us.

Data retention

We retain inquiry and client data for as long as needed to provide our services and for legitimate business purposes. After a client cancels and any required retention period passes, we may remove the hosted dashboard and associated infrastructure.

Your choices

You may request access to, correction of, or deletion of the personal information you have provided to us by emailing contact@dioteck.com. We will respond within a reasonable timeframe.

Contact

Questions about this policy? Email contact@dioteck.com.

This policy is provided for general informational purposes and is not legal advice. Dioteck LLC may update it from time to time.